Privacy Policy

Effective date: April 3, 2023
CryoMode (“we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, or SMS/text messaging program.

1. Information We Collect

We may collect the following information:
  • Personal Information: Name, phone number, email address, and mailing address when you submit forms, request services, or sign up for updates.
  • SMS Information: Phone numbers, message preferences, and communication history related to our SMS/text messaging program.
  • Website Usage Information: IP address, browser type, pages visited, and usage data that help us improve our website and services.
  • Communication Records: Copies of emails, calls, or SMS messages exchanged with us.

2. How We Use Your Information

We use your information to:
  • Respond to inquiries and provide requested services.
  • Send important updates, reminders, or promotional offers (via email or SMS, with your consent).
  • Improve our services, website performance, and customer experience.
  • Maintain compliance with applicable laws and business requirements.
  • Prevent fraud, misuse, or unauthorized access.

3. SMS/Text Messaging Policy

By providing your phone number, you consent to receive SMS/text messages from CryoMode. Please note:
  • Message frequency may vary based on your interaction with us.
  • Standard message and data rates may apply from your mobile carrier.
  • Opting Out: You may stop receiving messages anytime by replying “STOP.”
  • Help: For assistance, reply “HELP” or contact us directly using the details below.
  • No third-party sharing: We will not sell or share your mobile number with outside parties for their marketing purposes.

4. Sharing of Information

We do not sell, rent, or trade personal information. We may share limited data only in these cases:
  • Service Providers: With trusted vendors who assist us in delivering services or operating our website.
  • Legal Compliance: When required by law, regulation, or valid legal process.
  • Business Needs: In connection with audits, security, or lawful organizational operations.

5. Data Security

We use reasonable security measures to protect your personal information. While we work hard to safeguard your data, no method of online transmission or storage is completely secure.

6. Your Privacy Choices

You may:
  • Unsubscribe from promotional emails by clicking the “unsubscribe” link.
  • Opt out of SMS messages by replying “STOP.”
  • Contact us to update or correct your personal details.
  • Request deletion of your personal data, subject to legal and business obligations.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:
  • Unsubscribe from promotional emails by clicking the “unsubscribe” link.
  • Opt out of SMS messages by replying “STOP.”
  • Contact us to update or correct your personal details.
  • Request deletion of your personal data, subject to legal and business obligations.

CryoMode